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What's a Consumer Co-op?
A consumer co-op is a business that's owned by its customers. Customer-owners are called "members."
![User-owners icon.png](https://static.wixstatic.com/media/84e39f_ed5df4b2b12e4d30a98af425e8788d85~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/User-owners%20icon.png)
Business owned by its customers!
A consumer co-op is a business that's 100% owned by its customers, not shareholders. Customer-owners are called "members."
Customer-owned!
![Percent of purchases.png](https://static.wixstatic.com/media/84e39f_dbdd11dc6f8b46dea68d824bbaf8d440~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Percent%20of%20purchases.png)
Customers get all the profits!
A consumer co-op pays out all profits to its members in proportion to their transactions with it. They can be measured in dollars or frequency. Pay-outs are in the form of dividends.
![Vote button.png](https://static.wixstatic.com/media/84e39f_b04a55ecfe914231b4627807ced8b3d6~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Vote%20button.png)
Customers govern the business!
Members democratically govern their co-op on a "one member, one vote" basis. Members vote on all major business decisions, like electing the board of directors.
How consumer co-ops typically get started!
![Seeds icon.png](https://static.wixstatic.com/media/84e39f_cc2bc8e854fa4b4e9f7cb20b92e02780~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Seeds%20icon.png)
1. Business plan, members, and funding
A consumer co-op uses a business plan to form an association of members and collect membership fees to meet initial capital needs.
Some consumer co-ops in the wild!
More info on co-ops!
![Shield icon, plain.png](https://static.wixstatic.com/media/84e39f_608646ab5285449e8d87f0474134e609~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Shield%20icon%2C%20plain.png)
Customers aren't liable as owners!
A consumer co-op is a separate legal entity from its members, so members are not responsible for any liability, obligation, or commitment their co-op takes on in the conduct of business.
![Tree icon.png](https://static.wixstatic.com/media/84e39f_fbd2b10c60784b1f89b381ec3d94c20b~mv2.png/v1/fill/w_980,h_980,al_c,q_90,usm_0.66_1.00_0.01,enc_avif,quality_auto/Tree%20icon.png)
2. Provide services to members and grow
A consumer co-op then deploys initial capital to provide services to its members and grow the business according to the business plan.
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